Articles on: General FAQ

Inviting Friends to Your Room

Joining the Room



Copy and paste the invitation link in your browser

Join from either your “Browser” or “Desktop App”




To join the video call, click “Join” or just chill in the lobby area




Also, you can also navigate to your recently joined rooms by clicking on the home button, located in the top left corner of your app!




Troubleshooting:



How to invite friends to your room?



Click “Invite” and send your room link to others


Invite

Go to room settings and make sure your room is unlocked so others can join

Room Settings

To start a video call, simply click the “video” button

Video Call


I can't join my friend's room


You must have mic and camera enabled. Please check your browser or laptop settings to make sure LifeAt has permission.
Please note that you can’t join LifeAt via. your mobile at this time.

If you’re receiving an error below, that means the room has been locked by the host. Please contact the host to unlock the room.




Your host settings should look like this:




My friends joined but I can't see them in my room


You and your friend need to have a camera and microphone on your device otherwise the group video call won't work at all.
You can also try refreshing the screen by “Command+R” on keyboard

I keep getting an error when trying to start or join a room


Please double check if your camera and mic settings are enabled.

Chrome: https://support.google.com/chrome/answer/2693767
Safari: https://support.apple.com/en-ca/guide/safari/ibrwe2159f50/mac
Mac Desktop: https://support.apple.com/en-ca/guide/mac-help/mchla1b1e1fe/mac
Firefox: https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions

Why did I get kicked out after 15 mins?


Free plan allows for 15 mins video chat
Pro plan video chat is unlimited!

Updated on: 01/19/2024

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